FAQs
Welcome to Luxia Pharma's FAQ page! We've compiled answers to the most frequently asked questions about our products, usage, shipping, and safety. Whether you're an aesthetics professional or new to our range, you'll find all the information you need here.
Products
1. What types of products does Luxia Pharma offer?
Luxia Pharma provides a premium range of aesthetic products, including fat dissolvers, skin boosters, polynucleotides, chemical peels, and exosome therapies. All products are crafted in Italy and designed for professional use.
2. Are your products suitable for all skin types?
Yes, our products are formulated to suit a variety of skin types. For specific treatments, we recommend consulting an aesthetics professional for tailored advice.
3. Where are Luxia Pharma products manufactured?
All Luxia Pharma products are carefully crafted in Italy, ensuring the highest level of quality and compliance with strict European standards.
4. Are your products safe for sensitive skin?
Most of our products are safe for sensitive skin, but we recommend conducting a patch test or consulting a professional before use.
5. Do you offer samples for professionals?
Yes, we provide samples of selected products for aesthetics professionals. Please contact us to learn more about sample availability and eligibility.
Explore our product range here.
Usage
6. Can I use Luxia products at home?
Luxia Pharma products are designed for professional use in a clinical setting. We strongly advise treatments to be carried out by licensed practitioners.
7. How often should I use skin boosters for optimal results?
For best results, we recommend 2-3 sessions of skin boosters spaced 3-4 weeks apart, followed by maintenance treatments every 6 months.
8. Are fat dissolvers permanent?
Yes, once fat cells are broken down and removed by your body, they do not regenerate. However, maintaining results requires a healthy lifestyle.
9. Can treatments like chemical peels be combined with other Luxia products?
Yes, our chemical peels can complement treatments like skin boosters to enhance hydration and rejuvenation.
10. How quickly can I expect results from using Luxia Pharma products?
Results vary depending on treatment and individual skin conditions. Many clients see noticeable improvements after the first session.
Learn more about how our treatments work.
Shipping
11. Where do you ship your products from?
Luxia Pharma products are shipped directly from our UK distribution centre to ensure quick and reliable delivery.
12. Do you offer international shipping?
Yes, we ship globally from the UK. Please check out our shipping policy for details on locations, rates, and estimated delivery times.
13. How long does shipping usually take?
Delivery times depend on your location, with UK orders typically arriving within 2-3 business days and international orders within 5-7 business days.
14. Can I track my order?
Yes, once your order is dispatched, you'll receive a tracking number to monitor its progress.
15. Do you offer free shipping?
Free shipping may be available for bulk or wholesale orders. Contact our team to discuss your requirements.
View our shipping policy here.
Safety
16. Are there any side effects to using Luxia Pharma treatments?
Most treatments have minimal side effects, such as slight redness or swelling, which subside within a few hours. Always follow the guidance provided by your practitioner.
17. Who should avoid using fat dissolvers?
Individuals who are pregnant, breastfeeding, or have underlying medical conditions should consult with a healthcare provider before undergoing treatments.
18. Are your products vegan and cruelty-free?
Yes, all Luxia Pharma products are cruelty-free. Some items may also be vegan; check individual product descriptions for details.
19. What should I do in case of an adverse reaction?
Stop using the product immediately and consult a medical professional. Always ensure treatments are performed by licensed practitioners to minimise risks.
Learn more about product safety here.
Still Have Questions?
If your question isn’t listed here, feel free to reach out to our team. We’re happy to assist with any inquiries about our products, treatments, or services.