Shipping policy
At LUXIA Aesthetics, we are committed to delivering your orders quickly and efficiently. Please find details of our shipping policy below.
Shipping Carrier: We use DPD for all of our deliveries to ensure reliable and timely service.
Processing Times:
- Orders placed before 1 PM (Monday-Friday) will be processed and dispatched the same day.
- Orders placed after 1 PM or on weekends will be dispatched the next working day.
- We aim to process and dispatch your order as quickly as possible.
Shipping Times:
- Standard UK Shipping: 1-2 business days
- Next Day Delivery: Available for orders placed before 1 PM (Monday-Friday).
Shipping Costs:
- Standard UK Shipping: £--
- Next Day Delivery: £--
- Free standard shipping on all orders over £--
Tracking Your Order: Once your order is dispatched, you will receive an email with your DPD tracking number. You can use this to track your order in real time.
Delivery Issues: If you encounter any issues with your delivery or have questions regarding your order, please contact us at hello@luxiapharma.com, and we’ll be happy to assist you.